Course curriculum

  1. 1

    • Intro to Status Window

    • Contacting Criteria and Status Contact Preferences

    • Quiz: Status Window
  2. 2

    • Video: Status Calls

    • Creating a New Status

    • Quiz: Creating a New Status

    • New Status - Simple Status

    • Video: Simple Status

    • Complex Status and Back-up On Call

    • Video: Complex Status - Back-up On Call

    • Complex Status - Changing Contact Preference

    • Complex Status - On-Call Next

    • Video: Complex Status - OnCall Next

    • Complex Status - +Method
  3. 3

    • Notes & If Messages
  4. 4

    • Branch Status

    • New Status - Branch Status
  5. 5

    • Status Call Control

    • Entering a Temporary Phone Number